University FCU Helps Member in Time of Need
September 28, 2018
University FCU helped a member's family during the very upsetting news of an unexpected death. With no means to travel for the funeral, they called the credit union to ask for a loan to assist with expenses associated with this tragedy. Credit union staff was sympathetic and compassionate while maintaining the professional standard UFCU has always cultivated in its employees. In a few short hours, with the help of Scott, a credit union employee, the process was complete and beyond what the member expected. They were able to move forward and comfort their loved ones without the financial worry to add to an unbearable situation. "I have been with UFCU for over 20 years and people like Scott is the reason I stay," stated the member in appreciation.