Royal CU & LemonadeLXP Recognized for Providing Innovative Learning Experience

January 18, 2022
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EAU CLAIRE, Wis. – Royal Credit Union (Royal) and LemonadeLXP, a learning experience and digital adoption platform for financial institutions, have won Gold in the Best Advance in Emerging Learning Technology category at the 2021 Brandon Hall Group Excellence in Technology Awards. The Excellence Awards recognize the best organizations that have successfully deployed programs, strategies, and tools that have achieved measurable results.

Royal team members are currently using LemonadeLXP for both classroom instruction and to deliver training within the flow of work.  The implementation of the program has led to an average knowledge increase of 35% amongst staff.

“LemonadeLXP provides a game-based platform that makes highly effective and engaging microlearning possible. The training delivered through Lemonade has increased our team members’ knowledge and skills, resulting in better service to our Members,” shared Tessa Maki, Training Solutions Specialist at Royal Credit Union. “Between the ease of content creation and the fact that we receive requests for more training on a regular basis, we’re pretty much living every training department’s dream.”

The Brandon Hall Group isn’t the only organization to recently recognize the success of Royal’s partnership with LemonadeLXP. In November, Royal was a finalist in Human Capital Innovation category at the BAI Global Innovation Awards, an awards program that celebrates new and innovative solutions in the financial services industry worldwide. Royal also received the CUNA ELLy Merit Award in eLearning at the Credit Union National Association Experience Learning Live! conference held in December. The CUNA ELLy Awards recognize and honor credit union staff who develop unique initiatives to drive progress in the credit union movement.

About Royal Credit Union

Royal Credit Union is a federally insured credit union proudly serving over 250,000 Members in Minnesota and Wisconsin. Royal is driven by a core ideology built on a strong purpose and values. You can open an account or apply for a low-rate loan at Royal Credit Union if you live or work in 26 counties in western Wisconsin or 16 counties in Minnesota. Counties served in Wisconsin include Adams, Ashland, Bayfield, Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, Lincoln, Marathon, Pepin, Pierce, Polk, Portage, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Washburn, and Wood. Counties served in Minnesota include Anoka, Carver, Chisago, Dakota, Goodhue, Hennepin, Isanti, Olmsted, Pine, Ramsey, Scott, Sherburne, Wabasha, Washington, Winona and Wright. Realtors in the state of Wisconsin or Minnesota are also eligible to join the credit union. Visit rcu.org or call Royal Credit Union at 800-341-9911 for more information.

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